Join the team

Key Responsibilities
  • Lead outlets effectively to meet performance targets. Address issues promptly and effectively and ensure manpower needs are managed.
  • Prepare performance reports (daily, weekly and monthly) and review the performance of the outlets with focus on sales and food safety. Take appropriate action and provide support to ensure targets are met.
  • Work closely with the support functions to address manpower, logistics, finance and administrative issues.
  • Conduct ROR (Review of Operations Risks) on food safety, SOPs, product quality and health risks to ensure compliance to required standards.
  • Verifications of outlet requisitions which includes stock take report, petty cash, claim, payroll, hiring of part time

Requirements
  • Good Interaction skills and the ability to communicate effectively with people at all levels.
  • Passionate and result driven individual who always keen in improving team’s performance and align with Corporate Office’s objective
  • Hands-on, broad operation experience in local or international food service industry.
  • Has the experience and exposure to deliver Key Result Areas (KRAs).
  • Ability to coach and motivate team members
  • Holds a degree in Hotel Management or its equivalent with 5 years of experience in operations management in F&B or food service industry.
  • Demonstrate  leadership in managing teams that are geographically located and are sales/achievement driven

Please click here to apply now.
Key Responsibilities
  • Monitor and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirement.
  • Responsible to maintain good and profitable Cost of Goods, labor cost and controlling product damages according to guideline by Finance department.
  • Executes store operational policies and procedures, including those for cash handling and safety and security to ensure the safety of all team member during each shift.
  • Setting goals for the work group, developing organizational capability, and modelling how work together.
  • Conduct ROR (Review of Operations Risks) on food safety, SOPs, product quality and health risks to ensure compliance to required standards.

Requirements
  • Relentless focus on customer, understands what customer wants and how to deliver the experience
  • Listens and communicates well with others within and outside of BR. Creates a team environment that is positive and productive.
  • Takes personal responsibility to do the right thing. Adapts quickly to change and makes timely, thoughtful decisions.
  • Understands to drive overall business success and is accountable to prioritize and deliver quality results.
  • Lead with trust, commitment, coach and develop junior staff.
  • Holds a diploma in Hotel Management or its equivalent with 2 years of experience in operations management in F&B or food service industry.
  • Articulate and able to communicate effectively across all functions and levels
  • Demonstrate leadership in managing teams and sales/achievement driven

Please click here to apply now.
Key Responsibilities
  • Assisting the Outlet Manager in executing store operations during scheduled shifts.
  • Setting goals for the work group, developing organizational capability, and modelling how work together.
  • Displays a customer come first attitude by training and holding partners accountable for delivering legendary customer service.
  • Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
  • Conduct ROR (Review of Operations Risks) on food safety, SOPs, product quality and health risks to ensure compliance to required standards.

Requirements
  • Relentless focus on customer, understands what customer wants and how to deliver the experience
  • Listens and communicates well with others within and outside of BR. Creates a team environment that is positive and productive.
  • Takes personal responsibility to do the right thing. Adapts quickly to change and makes timely, thoughtful decisions.
  • Understands to drive overall business success and is accountable to prioritize and deliver quality results.
  • Lead with trust, commitment, coach and develop junior staff.
  • Holds a diploma in Hotel Management or its equivalent with 2 years of experience in operations management in F&B or food service industry.
  • Articulate and able to communicate effectively across all functions and levels
  • Demonstrate leadership in managing teams and sales/achievement driven

Please click here to apply now.
Key Responsibilities
  • Acts with integrity, honest and acknowledge that promote the culture, values and mission of Baskin-Robbins.
  • Anticipates customer and store needs by constantly evaluating environment and customer cues. Take appropriate action and provide support to ensure targets are met.
  • Executes store operational policies and procedures, including those for cash handling and safety and security to ensure the safety of all team member during each shift.
  • Follow all cash management and cash register policies and ensure proper cash management practices are followed by shift team.
  • Check bank-in reports of outlets to ensure daily sales takings are banked in on time.
  • Resolve sales and operations issues in an effective and timely manner.
  • Conduct ROR (Review of Operations Risks) on food safety, SOPs, product quality and health risks to ensure compliance to required standards.

Requirements
  • Relentless focus on customer, understands what customer wants and how to deliver the experience
  • Listens and communicates well with others within and outside of Baskin-Robbins. Creates a team environment that is positive and productive.
  • Takes personal responsibility to do the right thing. Adapts quickly to change and makes timely, thoughtful decisions.
  • Continuously seek opportunities to improve self and others.
  • Lead with trust, commitment, coach and develop junior staff.
  • Understands to drive overall business success and is accountable to prioritize and deliver quality results.
  • Holds a diploma in Hotel Management or its equivalent with 1 year of experience in operations management in F&B or food service industry.
  • Articulate and able to communicate effectively across all functions and levels
  • Demonstrate leadership in managing teams and sales/achievement driven

Please click here to apply now.