Quickly find out if we’ve already addressed your query.
1. May I know
the sizes handpacked ice cream?
We offer handpacked ice cream in three sizes:
2. I’m a vegetarian. May I know which of your
flavors contain eggs?
Most of our flavors do not contain eggs except flavors
containing cake bits, e.g. Tiramisu, Maui Brownie Madness,
Strawberry Cheesecake, Lemon Mascarpone Cheesecake and
Baskin-Robbins ice cream certified halal by JAKIM?
Our products are certified halal by the Islamic Food and
Nutrition Council of America (IFANCA), the authority in
the USA which is equivalent to and recognized by JAKIM.
The next time you visit any of our outlets, please feel
free to ask our outlet managers to show you our IFANCA
1. Do you sell
vouchers/gift cards/gift vouchers? How can I purchase
Yes, cash vouchers for available! We sell vouchers which
reflect the retail price of the products. For example :
the closet to RM50 would be the handpacked Quart voucher
at RM48.80 each.
Our cash vouchers are available for
purchase and collection from our head office in Mid Valley
when you pre-order at least 3 days in advance. You can
contact us at 03-22888831. Our office hours are 9am-6pm.
Touch ‘n Go Outlets
1. Can u pay for my purchase with my Touch ‘n
Yes, several of our outlets accept Touch ‘n Go as a means
1. Can we order
ice cream cakes online?
Apologies as we do not offer an online ordering service
at this point in time.
2. How many
people can one cake feed?
We have cake in 6-inch and 9-inch sizes. 6 Inch cakes
will serve 6-8 people while a 9-inch cake will serve 9-12
,depending on portion size.
3. How long can your ice cream cakes stay
The dry ice provided will be able to keep the cake
chilled without refrigerated for up to 1 hour. You can buy
extra dry ice for your cake, however we do not recommend
leaving the cake out for 1 ½ hours or more.
4. Can I pre-order a cake?
Apologies as we no longer accommodate pre-ordering,
however you can make a walk in purchase at your preferred
5. Can I get a customized cake?
While we no longer cater to cake design customization
across all others. You can opt for the designs which are
available at our outlets for walk-in purchase.