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Club 31 Rewards

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GOLD

Welcome Buy 1 Free 1 Kids Scoop

Happy Birthday Free Single Regular Scoop

Happy Birthday Free Handpacked Pint

Happy Birthday Free Single Regular Scoop (x12 Coupons)

Birthday Treat 25% OFF Cakes

Birthday Treat 15% OFF Party Kit Bundle 3 (HBD candle + Party Hat)

Birthday Treat 10% OFF Variety Pack 6

Buy 1, Free 1 Double Regular Scoop

Buy 1, Free 1 Milkshake Regular Size

Buy 1, Free 1 Chocolate Blast

Buy 1, Free 1 Brownie Ala Mode

Buy 1, Get Next at 50% Off Double Regular Scoop

Buy 1, Get Next at 50% Off Milkshake Regular Size

Buy 1, Get Next at 50% Off Chocolate Blast

Buy 1, Get Next at 50% Off Brownie Ala Mode

Buy 1, Get Next at 20% Off Double Regular Scoop

Buy 1, Get Next at 20% Off Milkshake Regular Size

Buy 1, Get Next at 20% Off Chocolate Blast

Buy 1, Get Next at 20% Off Brownie Ala Mode

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*Products are subject to in-store availability. Terms and Conditions apply.

Club 31 FAQ

How to join as a Club 31 Member?

B-R App: Search "Baskin-Robbins Malaysia" in App Store/Play Store and download the app. Then, register using your phone number and follow the steps provided.
B-R Web: Visit https://live.prodapp.baskinrobbins.my/oms/#/. Click the "Sign Up" button and register using your phone number as well.

Once registered on either platforms, you are automatically a Club 31 member!

How to edit profile details?

Profile details can only be edited via B-R App:

Step 1: Open the B-R app
Step 2: Click on the top left button to open the side menu
Step 3: Click on the icon beside your name (Hi xx )
Step 4: Go to "edit profile" to edit

How to edit my birth date?

Birth dates cannot be edited in the app once you've registered. Kindly make a call to our customer service hotline: 1700-81-0031 to change your birth date.

Can I have multiple accounts via 1 phone number?

No, only 1 phone number per user.

Can I order online in advance and pick-up whenever I want?

Yes! You can place your orders via B-R App or Web and choose your pick-up date & time (up to 2 days in advance). Kindly remember to collect your order at your selected date/time.

When will the Happy Birthday coupons be distributed?

Happy Birthday coupons will be distributed on your validated birthday date based on your profile. To receive this coupon, please ensure that your birthday is updated in profile - at least 1 working day prior to actual birthday.

When will the Birthday Treat coupons be distributed?

Birthday Treat 25% Off Cakes coupon: Will be distributed on your validated birthday date based on your profile. To receive this coupon, please ensure that your birthday is updated in profile - at least 1 working day prior to actual birthday.
Birthday Treat 15% Party Kit Bundle 3 coupon: Will be distributed every 90 days.
Birthday Treat 10% Variety Pack 6 coupon: Will be distributed every 90 days.

How do I redeem my coupons?

Coupons are only redeemable via B-R App. Just open the app and click the coupon button in homepage. Then, choose your coupon and show it to the cashier in-store to enjoy!

*Note: Coupons are not redeemable via B-R Web & App Pick-up. Only valid for in-store only.

How many times can I use a coupon?

Coupons are only redeemable once per coupon (unless stated otherwise).

If I'm not a member, can I still get the same promotion from the B-R app if I walk-in to the physical store?

Some promos are exclusive to Club 31 members only. So, you can only enjoy the promo once you've registered as a member.

Is there any minimum order requirement for B-R App pick-up?

No minimum order needed for non-promo items. For promo items, kindly check the T&Cs if there's any minimum order required.

How long does it take to prepare my order that I've placed via B-R App pick-up?

Once order is placed, it will be prepared in 30 minutes. There will be a notification prompt from the B-R App once your order is ready to be collected!