Key Responsibilities

• Monitor and manage store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirements.

• Responsible for maintaining good and profitable Cost of Goods, labor cost and controlling product damages according to guidelines by Finance department.

• Executes store operational policies and procedures, including those for cash handling and safety and security to ensure the safety of all team members during each shift.

• Setting goals for the work group, developing organizational capability, and modeling how to work together.

• Conduct a ROR (Review of Operations Risks) on food safety, SOPs, product quality, and health risks to ensure compliance with required standards.

Requirements

• Relentless focus on customer, understands what the customer wants and how to deliver the experience.

• Listens and communicates well with others within and outside of BR. Creates a team environment that is positive and productive.

• Takes personal responsibility for doing the right thing. Adapts quickly to change and makes timely, thoughtful decisions.

• Understands how to drive overall business success and is accountable for prioritizing and delivering quality results.

• Lead with trust, commitment, coach and develop junior staff.

• Holds a diploma in Hotel Management or its equivalent with 2 years of experience in operations management in F&B or food service industry.

• Articulate and able to communicate effectively across all functions and levels.

• Demonstrate leadership in managing teams and sales/achievement driven.